Vickie Sullivan

Market Strategy for Thought Leaders

Resources  >> Why Great Ideas Face Brutal Pushback

Written by: Vickie Sullivan  |  December 12, 2023

Why Great Ideas Face Brutal Pushback

Young white woman with long dark hair holding up her hand rejecting ideas
iStock.com/SIphotography

Warning: controversial topic coming in hot.

People have strong opinions about how to help unhoused people. And as a recent Vox article shows, people have built-in beliefs that can prevent effective ideas from being implemented.

The article is about a study conducted in Canada in which researchers gave 50 unhoused people $7,500 (Canadian dollars) and told them to do whatever they wanted with the cash. Over the next year, the researchers followed up with them and compared their outcomes with 65 unhoused people who did not receive money. Both groups had access to workshops and coaching focused on developing life skills and plans.

Separately, the research team conducted a survey asking 1,100 people what they thought people who received unconditional $7,500 would spend it on. They predicted the recipients would spend 81% more on “temptation goods” like alcohol, drugs, and tobacco if they were unhoused than if they were not.

The results of the study proved that the prediction was wrong.

“The recipients of the cash transfers did not increase spending on drugs, tobacco, and alcohol, but did increase spending on food, clothes, and rent, according to self-reports. What’s more, they moved into stable housing faster and saved enough money to maintain financial security over the year of follow-up,” the article says.

Why People Resist Successful Ideas

Multiple groups have conducted studies like this, with similar results. Despite that, widespread programs have not been instituted in cities. Why do effective ideas like this face strong resistance? Because the data collides with a widespread belief that people lose their homes due to financial irresponsibility.

If emotional buy-in were based on research and results, programs like this would spread to other cities like wildfire. Instead, you find a strong wall of resistance that won’t be placated with data and financial spreadsheets.

We can all fall into this trap when recommending big changes. All the beta tests in the world can’t overcome a culture opposed to change. Emotions eat data for breakfast.

The big lesson for us: Behind every transformation is a branding campaign dealing with the equation’s emotional side. The campaign positioned the changes with compelling facts and by changing the narrative and creating new experiences. And still it received pushback.

The sooner we realize that even the best ideas must still be positioned, the quicker our recommendations will be implemented. Great results are not enough. The business case won’t overcome personal experiences and stories.


Listen: 2 Stories That Pave the Way for Big Changes  


Now Read This:

 

 

Filed Under: Market Strategy

Tagged With:


Share via
Copy link